Privacy Policy | MoneySync

Introduction

MoneySync Private Limited’s (hereinafter referred to as “MoneySync/we/our/us”) operates the website www.moneysync.net/ that acknowledges the expectations of its customers (hereinafter referred to as “customer/you/your”) regarding privacy, confidentiality, and security of personal information that resides with MoneySync.

We are committed to protecting and safeguarding your personal information while providing a seamless and secure experience on our platform. This Privacy Policy outlines how we collect, use, store, and protect your personal and financial information when interacting with our website, products, and services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you refrain from using our services.

MoneySync values your trust and ensures that all data collection, processing, and usage are carried out in compliance with applicable data protection laws. We have implemented robust security measures to prevent unauthorized access, disclosure, or misuse of your personal information.

This Privacy Policy applies to all users of MoneySync, including those who access our website for browsing, comparison of financial products, account creation, and availing of services. It also applies to any data shared with us through third-party integrations, customer support channels, or other means of interaction.

We encourage you to read this Privacy Policy carefully to understand how your information is handled.

What Personal Information About You We Gather

MoneySync collects and processes personal information to provide you with seamless financial services, tailored product recommendations, and a secure user experience. The information we gather enables us to enhance our services, improve accuracy in financial product comparisons, and comply with legal and regulatory requirements.

a) Types of Information We Collect

We may collect the following types of personal information when you interact with our website:

Personal Identification Details – Name, date of birth, gender, address, contact number, and email ID.
Financial Information – Income range, employment details, credit score (if applicable), and preferences for banking or financial products.
Login & Account Information – Username, password, security questions, and authentication credentials.
Device & Technical Information – IP address, browser type, operating system, device identifiers, and geolocation (if permitted by the user).
Transactional Data – Details of services availed, interactions with financial calculators, and product comparisons.
Marketing & Communication Preferences – Subscriptions, newsletters, consent for promotional emails, and feedback responses.
Cookies & Tracking Data – Browsing behavior, session history, and preferences to enhance your user experience.

b) How We Use Your Information

The personal data collected is used for the following purposes:

To facilitate accurate financial comparisons and recommendations.
To personalize user experience based on preferences and past interactions.
To process requests for financial services, such as loan comparisons or credit card applications.
To improve platform performance, functionality, and security.
To comply with legal obligations and regulatory requirements.
To communicate relevant updates, promotional offers, and customer service assistance.
To detect and prevent fraudulent activities or unauthorized access.

At MoneySync, we are committed to ensuring that your personal information is handled with the highest level of security and confidentiality. We do not sell or misuse your personal data, and we only collect what is necessary to provide an optimized user experience.

Express Consent

By using MoneySync, you provide your express consent to collect, store, process, and share your personal information as outlined in this Privacy Policy. Your consent allows us to offer tailored financial insights, comparisons, and recommendations that align with your needs.

Voluntary Submission of Information – When you sign up, use our financial tools, apply for products, or engage with our services, you voluntarily provide your personal details. Your consent is explicitly granted when you input your data and proceed with the platform’s features.
Usage of Your Information – By agreeing to this Privacy Policy, you authorize MoneySync to process your personal information for facilitating financial comparisons, improving user experience, providing targeted offers, and ensuring compliance with legal and regulatory requirements.
Marketing & Communication Consent – You consent to receive promotional emails, SMS notifications, and other communications from MoneySync and our partnered financial institutions. If you wish to opt out, you may do so at any time through your account settings or by contacting us.
Third-Party Service Providers – In certain cases, your consent extends to sharing necessary details with third-party financial partners, service providers, or regulatory bodies, ensuring a seamless and legally compliant user experience.
Withdrawal of Consent – You have the right to withdraw your consent at any time. However, doing so may limit your access to certain features and services provided by MoneySync. If you wish to revoke your consent, you can contact us, and we will process your request in accordance with applicable regulations.

MoneySync values transparency and ensures that your express consent remains informed, voluntary, and revocable at your discretion.

Purpose & Usage

At MoneySync, we collect and process your personal information to enhance your financial decision-making experience. Our goal is to provide you with accurate, relevant, and secure financial insights, ensuring you can compare, analyze, and choose the best financial products effortlessly.

1. Purpose of Collecting Personal Information

We collect your information for the following purposes:

Financial Product Comparison – To offer personalized recommendations on loans, credit cards, savings accounts, and other financial products.
User Experience Enhancement – To analyze browsing patterns and provide a seamless and tailored experience.
Regulatory Compliance – To adhere to financial regulations and ensure responsible data usage.
Security & Fraud Prevention – To detect unauthorized activities and ensure the safety of your data.
Marketing & Communication – To send you updates, promotional offers, and financial insights relevant to your interests.

2. Usage of Personal Information

Your data is utilized in a structured and secure manner to provide value-driven services:

Personalized Recommendations – Your financial needs and preferences are analyzed to suggest the best banking and investment options.
Eligibility Assessment – We assess your provided details to help match you with products you qualify for.
Automated Calculations & Comparisons – Our financial tools use your data to provide accurate EMI schedules, interest rates, and savings potential.
User Support & Assistance – Your details enable us to respond effectively to queries, requests, or complaints.
Legal & Security Compliance – We use your information to comply with applicable laws and to ensure that our platform remains secure and fraud-free.

3. Further, MoneySync May Use Your Information to:

Improve and optimize our website performance based on user behavior analytics.
Offer location-based financial products and services based on your preferences.
Share relevant offers from trusted financial partners (only with your consent).
Conduct research and data analysis to enhance our financial comparison models.

MoneySync prioritizes transparency, security, and user-centric services, ensuring your personal information is used solely for legitimate and beneficial purposes.

Disclosure

At MoneySync, we are committed to protecting your personal information and ensuring transparency in how your data is shared. We do not sell, rent, or trade your personal information to third parties. However, under certain circumstances, we may disclose your information to trusted entities to provide you with seamless financial services.

1. Disclosure to Financial Institutions & Partners

To help you compare and apply for financial products, we may share relevant details with:

Banks, non-banking financial companies (NBFCs), credit card issuers, and financial service providers.
Mutual fund houses and investment firms for portfolio recommendations.
Loan providers to help determine eligibility and streamline application processes.

This information is shared only with your explicit consent and solely for the purpose of assisting you in finding the best financial products.

2. Disclosure to Service Providers

We work with third-party vendors who assist us in operating our platform, maintaining security, and improving user experience. These service providers include:

Website analytics providers for tracking performance and user engagement.
Customer support services for responding to inquiries and grievances.
Marketing and advertising agencies for promotional activities (only with user consent).

These partners are obligated to maintain strict confidentiality and are prohibited from using your information for any unauthorized purpose.

3. Legal & Regulatory Disclosures

MoneySync may disclose your personal information if required to do so under applicable laws or when:

Complying with legal obligations, subpoenas, or regulatory investigations.
Preventing fraud, security breaches, or unlawful activities.
Protecting the rights, property, or safety of MoneySync, its users, or the general public.

4. Business Transfers & Mergers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction. We will ensure that any new entity upholds the same privacy commitments.

5. User-Controlled Disclosure

You may choose to disclose personal information voluntarily through public forums, testimonials, or blog comments on MoneySync. Please be aware that such information may be accessible to other users.

We ensure that all disclosures are made in compliance with legal standards and with the utmost respect for user privacy. If you have concerns regarding how your information is shared, you may contact us at any time.

Retention of Your Data

At MoneySync, we retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. The duration for which we store your data depends on the nature of the information and the services you use.

1. Retention Periods

We retain different types of personal data for varying periods, based on the following factors:

Account Information: If you have registered an account with MoneySync, we retain your information as long as your account remains active and for a reasonable period thereafter, in case you decide to reactivate your account.
Financial Information: Any data related to financial services, such as credit scores, loan applications, or investment details, is retained for the duration required by relevant financial regulations and compliance standards.
Legal & Regulatory Requirements: Certain laws and regulatory bodies require us to store personal data for a specified period, even after you stop using our services. This includes tax records, audit purposes, and fraud prevention.
Marketing Preferences: If you have opted into marketing communications, we retain your contact details until you opt out or request deletion.

2. Secure Storage & Data Deletion

MoneySync implements strong data security measures to protect stored information from unauthorized access, alteration, or deletion. When your data is no longer required for its intended purpose, we ensure its secure deletion or anonymization so that it can no longer be linked to you.

3. User Control Over Data Retention

You may request the deletion of your personal data at any time by contacting our support team, subject to legal and regulatory obligations that may require us to retain certain information.
If you choose to close your account, we will remove your personal information from our active databases. However, some data may be retained in backup archives for security, fraud prevention, and compliance reasons.

We are committed to retaining your personal information only for as long as necessary and ensuring its secure disposal when no longer needed. If you have any concerns regarding data retention, you may contact us for further details.

Behavioral Targeting/ Re-Targeting

MoneySync may use behavioral targeting and re-targeting techniques to enhance your browsing experience and provide relevant financial product recommendations. We collect anonymized browsing data through cookies and tracking technologies to analyze user behavior, preferences, and interests.

This allows us to display personalized ads, offers, and content that match your financial needs.
We may work with third-party advertising platforms such as Google Ads, social media networks, and other digital marketing services to show tailored ads based on your past interactions with MoneySync.
These tracking methods do not collect sensitive personal information, and all data is processed securely.

If you prefer not to receive personalized ads, you can manage your ad preferences through your browser settings or opt out of interest-based advertising via third-party platforms. However, opting out may not completely remove all advertisements but will limit their relevance.

Third Parties Will Not Be Given Your Personal Information Unless You Give Consent to MoneySync

MoneySync respects your privacy and does not sell, trade, or share your personal information with third parties without your explicit consent.

Your information is shared only when necessary for providing financial services, such as when you apply for loans, credit cards, or other financial products.
We may share data with trusted service providers who assist in website operations, analytics, and fraud prevention, but they are bound by strict confidentiality agreements.
In cases where we are legally required to disclose your data to law enforcement or regulatory bodies, we will do so while ensuring compliance with applicable laws.

By using MoneySync and opting in to specific services, you agree to allow us to share relevant details with financial partners or institutions to facilitate your application process. If you do not wish to share your information, you can opt out at any time, though this may limit your access to certain services.

Testimonials, Blogs, and Other Forums on MoneySync Website

MoneySync may offer interactive features such as blogs, testimonials, discussion forums, and customer reviews where users can share their experiences, insights, and feedback.

By posting on these platforms, you acknowledge that your content may be publicly visible and accessible by other users.
If you provide a testimonial or review, we may display your name, feedback, and relevant details on our website or marketing materials, subject to your approval.
While we strive to maintain a respectful and informative platform, we are not responsible for user-generated content. We encourage users to avoid sharing sensitive personal information in public forums.
If you wish to remove or modify your published content, please contact us, and we will process your request as per our policies.

Additional Policy Information

Policy Updates: We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or website notifications. We encourage users to review the policy periodically.

Jurisdiction: This Privacy Policy is governed by applicable data protection laws. If you are accessing MoneySync from outside [Country], please note that your information will be processed in compliance with local regulations.

Compliance & Accountability: MoneySync adheres to industry standards for data security, transparency, and responsible data usage. If you have any concerns about how your information is handled, you may reach out to us.

User Responsibilities: By using MoneySync, you agree to comply with this Privacy Policy and take necessary precautions to safeguard your login credentials and personal data.

We Keep Your Data Secure

At MoneySync, safeguarding your personal and financial information is our top priority. We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. Our security infrastructure includes advanced encryption, firewalls, multi-factor authentication, and periodic security audits to ensure the highest level of data protection.

In Case of a Security Breach

Despite our best efforts, no system is entirely immune to security threats. In the unlikely event of a data breach, MoneySync will:

Promptly investigate the incident to identify the scope and impact.
Notify affected users as soon as possible via email or other communication channels.
Take immediate corrective actions to mitigate risks and prevent further breaches.
Cooperate with regulatory authorities and comply with legal obligations regarding data security incidents.

If you suspect any unauthorized access to your account, please report it to us immediately so we can take necessary measures.

You Are Responsible for Maintaining the Confidentiality of Your Login ID & Password

While we take all necessary steps to protect your data, you also play a crucial role in ensuring its security. You are solely responsible for keeping your login credentials (username, password, and any authentication details) confidential.

To maintain security:

Never share your login details with anyone.
Use a strong, unique password and update it regularly.
Enable two-factor authentication (2FA) if available.
Log out of your account after each session, especially on shared or public devices.

MoneySync will never ask for your password via email, phone, or text. If you receive any suspicious requests claiming to be from us, report them immediately. In case of unauthorized access or suspected compromise, reset your password and notify us without delay.

Contact Us with Any Questions or Concerns

At MoneySync, we value your privacy and are committed to addressing any concerns you may have regarding your personal data, account security, or our services. If you have any questions about this Privacy Policy, your rights, or how we handle your information, please reach out to us.

You can contact us through the following channels:

Website: www.moneysync.net

Our support team is available [mention working hours, e.g., Monday to Friday, 9 AM – 6 PM] to assist you with any inquiries about your data privacy, opt-out requests, account management, or general service-related concerns.

For security reasons, please refrain from sharing sensitive personal details (such as passwords or banking credentials) via email or phone. If you suspect any unauthorized access to your account, report it immediately.

We strive to provide timely responses and make sure that your experience with MoneySync remains secure, transparent, and hassle-free.